Beginning March 31st, people will no longer be able to verify their identity to the SSA over the phone and those who cannot properly verify their identity over the agency's "my Social Security" online service, will be required to visit an agency field office in person to complete the verification process, agency leadership told reporters Tuesday.
https://apnews.com/article/social-security-fraud-waste-doge-elon-musk-212e3089951f731fd3f83443e104b315
The change will apply to new Social Security applicants and existing recipients who want to change their direct deposit information.
Retiree advocates warn that the change will negatively impact older Americans in rural areas, including those with disabilities, mobility limitations, those who live far from SSA offices and have limited internet access.
https://apnews.com/article/social-security-fraud-waste-doge-elon-musk-212e3089951f731fd3f83443e104b315