As seen online:
“The researcher said the dashboard also reported insights based on the audio being run through an artificial intelligence system designed to measure an employee's "friendliness" score. The AI system also assessed how long an employee kept other customers waiting, recorded if they attempted to upsell customers and were successful - including how - and whether they opened every customer interaction with the phrase, "You rule." ”
— from Burger King Uses Copyright Law to Nix Security Research as of 14 September 2025