(9) (PDF) The costs of consumer-facing cybercrime: An empirical exploration of measurement issues and estimates†

(9) (PDF) The costs of consumer-facing cybercrime: An empirical exploration of measurement issues and estimates†
https://www.researchgate.net/publication/328258101_The_costs_of_consumer-facing_cybercrime_An_empirical_exploration_of_measurement_issues_and_estimates